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  Morales DG-DM

  Participant

  January 17, 2021 at 11:37

  Hi, With the latest updates I have lost the translation of my website that is made with the loco translate plugin. The location of the .po archive is in languages/loco/themes/xstore-es_ES.po so I don’t know why it doesn’t work. The strings appear as translated but not on the web.

  Please, contact administrator
  for this information.

  #268783 Copied Theme version: 7.2.3 WooCommerce version: 4.8.0

  2 Answers

  

  Rose Tyler

  Support staff

  January 17, 2021 at 11:46

  Hi,

  After every update, you need to synchronize translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality. Also, do a backup of all the files before any update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

  I can’t access your dashboard – https://prnt.sc/wzb9bo

  Regards

  #268784 Copied
  

  Morales DG-DM

  Participant

  January 17, 2021 at 12:05

  Can you tell me your country to give you access?

  #268787 Copied