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  area7567

  Participant

  January 16, 2021 at 14:09

  After updating the theme to the latest version, I cannot enter the console.

  Please, contact administrator
  for this information.

  #268706 Copied Theme version: 7.2.3 WooCommerce version: 4.90

  7 Answers

  

  Rose Tyler

  Support staff

  January 16, 2021 at 14:51

  Hello,

  Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

  Regards

  #268710 Copied
  

  area7567

  Participant

  January 16, 2021 at 15:48

  The Enable WP_DEBUG mode has been turned on, and then the website is reorganized to display this screen. What does it mean?

  Please contact administrator
  for this information.

  #268718 Copied
  

  Rose Tyler

  Support staff

  January 16, 2021 at 15:50

  Provide FTP access also.

  Regards

  #268720 Copied
  

  area7567

  Participant

  January 16, 2021 at 16:13

  Please help me to deal with it. I have gone back to the server several times and still get errors. I also have another website that needs to be updated. I am worried that there will be the same problem.

  Please contact administrator
  for this information.

  #268722 Copied
  

  Rose Tyler

  Support staff

  January 16, 2021 at 16:17

  I can’t connect. https://prnt.sc/wuydho Is there any restriction by IP?
  What port?
  Wi**67 is username or password?

  Regards

  #268723 Copied
  

  area7567

  Participant

  January 16, 2021 at 16:22

  Please try again, thanks.

  Please contact administrator
  for this information.

  #268724 Copied
  

  Rose Tyler

  Support staff

  January 16, 2021 at 16:54

  You used very old version of the Core plugin. We uploaded the new version of the Core via FTP.
  Please check. If everything is fine, you can delete the old plugin version.
  Watch about the update via FTP here – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

  Regards

  #268728 Copied