• 

  Daniel

  Participant

  January 15, 2021 at 16:04

  I install the Xstore theme,the main product image can’t show anywhere except simple ,could you help me ,thanks

  Please, contact administrator
  for this information.

  #268590 Copied Theme version: .7.2.3

  6 Answers

  

  Rose Tyler

  Support staff

  January 15, 2021 at 16:14

  Hello,

  Thanks for using our theme.
  Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear all cache, check how it works then.

  Regards

  #268595 Copied
  

  Daniel

  Participant

  January 15, 2021 at 17:32

  There is only one plugin active , the problem is still in there .

  #268617 Copied
  

  Rose Tyler

  Support staff

  January 16, 2021 at 10:33

  Provide temporary wp-admin access, so we can take a closer look.

  Regards

  #268682 Copied
  

  Daniel

  Participant

  January 17, 2021 at 05:36

  There is access , don’t erase my product and atrributes please ,I have e-mail your team , thank you so much .

  Please contact administrator
  for this information.

  #268749 Copied
  

  Rose Tyler

  Support staff

  January 17, 2021 at 08:48

  Once SG Optimizer plugin is disabled > https://prnt.sc/wyycu0 Please check settings of the plugin.

  Regards

  #268758 Copied
  

  Daniel

  Participant

  January 17, 2021 at 09:29

  Thank you so much , I love it .
  Regards

  #268767 Copied