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  Eleven26

  Participant

  January 8, 2021 at 06:24

  I’ve tried everything possible to remove the promo banner text on the top header. Yes I have removed the block yes I updated the page yes it does not show in the preview. But when I go to another browser or another computer the default promo text still shows how do I remove it

  #267231 Copied Theme version: 7.2.3

  3 Answers

  

  Rose Tyler

  Support staff

  January 8, 2021 at 07:47

  Hello,

  Do you use server caceh or CDN? Try to clear cache of it.
  Provide URL and temporary wp-admin access, so we can take a closer look.

  Regards

  #267236 Copied
  

  Eleven26

  Participant

  January 10, 2021 at 08:19

  not sure what cdn is but it turned out to be a hidden menu. not sure why the theme comes with multiple menus for the home page. as feedback, i would remove that and let the user decide that.

  #267588 Copied
  

  Rose Tyler

  Support staff

  January 10, 2021 at 09:36

  Thanks for letting us know.
  Feel free to ask if you have any other questions

  Regards

  #267603 Copied