• 

  YG

  Participant

  January 7, 2021 at 07:29

  I updated to the most recent version of the theme today. I noticed immediately after that I can’t add any product to cart. I could delete existing product in the cart, I could add to the wishlist but I couldn’t add to cart.

  I did troubleshooting by using the default theme and deactivating all plugins, the add to cart function worked. Immediately I installed just the theme, it stopped working again. All I get is the loop loading screen.

  I need help as I intend to go live in 36 hours.

  Thanks

  #267113 Copied Theme version: 7.2.3 WooCommerce version: Version 4.8.0

  5 Answers

  

  Rose Tyler

  Support staff

  January 7, 2021 at 08:13

  Hello,

  Thanks for contacting us.
  Download ajax-spv-add-to-cart.min.js file from this page – https://dropmefiles.com/uiQyY and reupload it into xstore/js folder via FTP. Let us know the result.

  Regards

  #267117 Copied
  

  YG

  Participant

  January 7, 2021 at 09:05

  Awesome!

  Thank you very much Rose Tyler, it worked. Another new thing I noticed since thee update with all variable products is: when clicking the “+” or “-“ button, there’s a white box that surfaces in the background of the product page. This happens to be on Safari only from what I noticed. I have attached a picture for more clarity. It doesn’t happen with simple products.

  Thank you.

  #267127 Copied
  

  Rose Tyler

  Support staff

  January 7, 2021 at 10:08

  Thanks for the reply.
  I do not see a picture of the problem. Use the Lightshot screenshot tool to share screenshots.

  Regards

  #267134 Copied
  

  YG

  Participant

  January 7, 2021 at 13:30

  Here’s a link as requested.
  https://prnt.sc/wi8i81
  Cheers

  #267164 Copied
  

  Rose Tyler

  Support staff

  January 8, 2021 at 08:09

  Hello,

  What version of the Safari browser do you use? We do not see the issue. Please try to clear cache and check one more time.

  Regards

  #267242 Copied