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  AdCreate

  Participant

  January 5, 2021 at 19:28

  Hi, I was reseting my website multiple times and now I get the notification “You have reached activation number limit”. Could you please reset this?
  I have 4 licences. In the private content area you will find the one I have the issue.

  Thank you in advance

  Please, contact administrator
  for this information.

  #266889 Copied Theme version: 7.2.2 WooCommerce version: 4.8.0

  3 Answers

  

  Rose Tyler

  Support staff

  January 6, 2021 at 08:04

  Hello,

  Thanks for using our theme. You can activate it now.
  As we can see, the theme is working on https://prnt.sc/whasoz , so on the new site you can use XStore for the same project only, according to ThemeForest license policy -https://themeforest.net/licenses/terms/regular

  Regards

  #266928 Copied
  

  AdCreate

  Participant

  January 6, 2021 at 09:26

  Hello,

  I can’t see the link on https://prnt.sc/whasoz.
  Activated the theme and now I get “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature” when I try to update the theme.

  Thank you

  #266945 Copied
  

  Rose Tyler

  Support staff

  January 6, 2021 at 14:07

  Hello,

  https://prnt.sc/whihhe
  Try to update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
  https://www.8theme.com/documentation/xstore/plugins/plugins-update/

  Regards

  #267014 Copied