When I import demo it causes an error "media not installed"

Solved1 reply2 participantsUpdated by Rose Tyler

  • Avatar: Mushfiq Saikat
    Mushfiq Saikat
    Participant

    I have met all the server requirements for the theme but still it is causing the issue. What to do? please help.

    #265934 Copied Theme version: 7.2.2 WooCommerce version: 4.8

    1 Answer

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme.
    Sometimes when you import a demo with a great number of images the server timeout is not enough to import all the media that demo has and this error occurred. You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0

    Regards

    #265967 Copied

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