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Login and ‘Lost password’ locations not right in checkout

This topic has 8 replies, 2 voices, and was last updated 11 years, 8 months ago ago by Eva Kemp

rossnz

Participant

May 5, 2014 at 05:55

Hi

My site just went live, and I’m really happy with the IDStore theme overall, but there is one small issue. The “Login” and “Lost Password” locations on the Checkout page are clashing. See screenshot and direct link to site here:

http://snag.gy/MlWxx.jpg
http://candyapplenz.com/checkout/

Any ideas?

#2657 Copied

7 Answers
Eva Kemp

Participant

May 5, 2014 at 11:10
Hello,

Add the following code in custom.css file:

.tab-content .col2-set .col-2 .lost_password { left: 5px; }

To create “custom.css” you can use(rename) the file “default.custom.css” to “custom.css “which is located in the theme directory. Then you need enable it in Theme Options > Custom CSS > On.

Regards,
Eva Kemp.
#2680 Copied
rossnz

Participant

May 5, 2014 at 12:32

Thanks for the tip. I followed what you said, but it doesn’t appear to have made any difference.

I can see custom.css is now referenced by looking in the source, and the file is present as per your advice, but it has had no effect on the formatting.

I also notice that if I disable Responsive mode in theme options, the placement of “lost password” is correct.

#2692 Copied

Eva Kemp

Participant

May 5, 2014 at 13:33

Have you enabled custom.css in Theme Options > Custom CSS > On?
If it’s enabled and the issue persists please provide us with admin panel and FTP credentials in Private Content.

Regards,
Eva Kemp.

#2700 Copied
rossnz

Participant

May 8, 2014 at 10:16
Hi

Custom CSS is definitely enabled. Here is the contents of the file

.tab-content .col2-set .col-2 .lost_password { left: 5px; }

Thanks
Please, contact administrator
for this information.
#3044 Copied
Eva Kemp

Participant

May 8, 2014 at 11:07

Hello,

I’ve just checked the checkout page on your site and “Login” and “Lost Password” locations were set correctly. Please check the site via other browser or clear the cache of the current one you’re using.

Regards,
Eva Kemp.

#3050 Copied

rossnz

Participant

May 8, 2014 at 11:40

OK thanks, it may just be something that happens when it’s viewed at my screen resolution (1600×900). Nobody else has reported the problem.

#3053 Copied

Eva Kemp

Participant

May 8, 2014 at 11:43

You’re welcome.

If you have any questions feel free to ask us.

Regards,
Eva Kemp.

#3055 Copied
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Login and ‘Lost password’ locations not right in checkout

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