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  cipzer

  Participant

  December 22, 2020 at 09:04

  https://prnt.sc/w7mur9

  #265267 Copied Theme version: 7.2.1
  10 Answers
  

  Rose Tyler

  Support staff

  December 22, 2020 at 09:16

  Hello,

  Please see screenshot – https://prnt.sc/w7n4cf

  Regards

  #265268 Copied
  

  cipzer

  Participant

  December 22, 2020 at 11:14

  from where I will get this setings

  #265285 Copied
  

  Rose Tyler

  Support staff

  December 22, 2020 at 11:25

  Click on Edit page – https://prnt.sc/w7py49 (backend editor)

  Regards

  #265286 Copied
  

  cipzer

  Participant

  December 22, 2020 at 11:56

  My edit page is not working and unable to customize site https://prnt.sc/w7qmhx check login details on private area

  Please contact administrator
  for this information.

  #265290 Copied
  

  Rose Tyler

  Support staff

  December 22, 2020 at 14:23

  Hello,

  Why XStore Core is disabled on your site? This plugin is required.

  Regards

  #265316 Copied
  

  cipzer

  Participant

  December 22, 2020 at 15:42

  I disabled it temporarily just to check – atfer enabling also no customization is working // no backend editor is working – I cant edit my home page // please help on priority.

  #265329 Copied
  

  Olga Barlow

  Participant

  December 22, 2020 at 18:55

  Hello,

  Provide us with link to your WP Dashboard, please.

  Regards

  #265373 Copied
  

  cipzer

  Participant

  December 22, 2020 at 19:25

  http://www.cipzernatural.com/wp-admin/index.php

  Please contact administrator
  for this information.

  #265388 Copied
  

  Olga Barlow

  Participant

  December 22, 2020 at 19:38

  Hello,

  It looks that issue was caused by limit of the SubstituteMaxLineLength param on your server. We have added the code suggested by plugin author https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820 to .htaccess and page editor works now. Check, please.

  Regards

  #265402 Copied
  

  cipzer

  Participant

  December 22, 2020 at 21:08

  Thanks a ton Olga Barlow

  this was a great help!!!

  #265417 Copied
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