Next theme update - by MichaelB - on WordPress WooCommerce support

This topic has 15 replies, 3 voices, and was last updated 4 years, 11 months ago ago by MichaelB

  • Avatar: MichaelB
    MichaelB
    Participant
    December 21, 2020 at 20:38

    Appreciate one just released.

    Can you tell us what the next update will include?

    I’m already aware a changelog gets produced.

    14 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 22, 2020 at 16:05

    Hello,

    Take my apologies but support staff does not have access to the full list of the changelog, only to the bug fixes list. So, wait for the update to check the changelog.

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    December 23, 2020 at 01:59

    Okay, thank you.

    Any ideas on an approximate release date for the next update?

    Just trying to plan my holidays 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 23, 2020 at 16:33

    The update will be released within 5-7 days.

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    December 23, 2020 at 22:31

    Oooh I can see main page it now says tomorrow!

    I’m excited 🙂

    Can someone update the changelog on
    https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

    And ensure the link is clickable on Safari? Usually on Safari it doesn’t work so you may want to contact Themefrost for that.

    If I want to ask questions on this forum do I need to extend support service once expire?

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 24, 2020 at 14:55

    Hello,

    1) Changelog is up to date http://prntscr.com/w96fwk
    Provide us with the screenshot of the wrong date?
    2) Yes, if your support is expired you need to renew it to be able to submit new topics.

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    December 24, 2020 at 20:29

    1) No… Please don’t say this is ANOTHER mistake. I cancelled Christmas Eve plans to update my website.

    https://prnt.sc/w9cfpv

    Last updated “24 December 2020”

    I’ve been refreshing all day. If this is a mistake then can I ask why no one learnt from the previous time this happened?

    It’s really frustrating and disappointing.

    2) Thanks.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 25, 2020 at 15:49

    Hello,

    1) It was just the update of theme preview image. ThemeForest changes that date even if you update the preview image. Don’t follow that date. Follow the changelog section or changelog on this page https://xstore.8theme.com/update-history/ Besides we always notify customers via emails once update theme. So, we are very sorry about your plans but we did not promise and did not announce an update these days.

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    December 25, 2020 at 18:07

    Okay, thanks. I understand now.

    I will wait for the next update.

    Rose Tyler
    Support Staff

    Posted on December 23, 2020 at 4:33 pm
    The update will be released within 5-7 days.

    I know there is still time but I will wait.

    Thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2020 at 09:29

    Great. Have a nice day.

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    December 29, 2020 at 22:22

    “Posted on December 23, 2020 at 4:33 pm. The update will be released within 5-7 days.”

    Will the update come on 30/12?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 30, 2020 at 08:22

    04 of January will be next update 7.2.3

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    December 31, 2020 at 00:58

    Thanks.

    Hopefully, it will fix the slow speed problems customers have reported.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 31, 2020 at 09:55

    We are constantly working on the speed of the theme. We are working on the speed of the frontend itself now. When we finish the work we will start the admin part (customizer). Many things need to be considered, such as tests and the inheritability of updates. All should be step by step to avoid problems and make all gentle.

    Regards

    Avatar: MichaelB
    MichaelB
    Participant
    December 31, 2020 at 18:32

    Thanks Rose.

    Happy New Year to you, Olga and Jack.

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