Multiple issues - by lowbridge - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 5 years ago ago by lowbridge

  • Avatar: lowbridge
    lowbridge
    Participant
    December 17, 2020 at 15:56

    I am experiencing a few issues:

    Firstly and most importantly, I cannot seem to get the checkout button working. When clicking on it, it just seems to refresh the pages and goes nowhere. The site I am working on is all ready, but obviously, cannot go live without the checkout button working.

    Secondly: Underneath the checkout button on the side bar, there is a ‘Free shipping notification’ I have not set it for free shipping and I cannot find where this is to remove it.

    Thirdly: There seems to be a glitch in the styling. When I am in Elementor, the styles I have created do not show live. Again I am confused as to why this is doing this and where to change this.

    If you could look at this for me asap I would appreciate it.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2020 at 19:03

    Hello,

    1) You did not install WooCommerce pages http://prntscr.com/w4umx2 it was the reason of the mentioned problem. I have installed pages using WooCommerce > Status > Tools > Create pages.

    2) Go to Theme Options > Sale Booster > Progress bar > either disable it or update information according to your needs.

    3) Could you provide an example and screnshots of the issue for better understanding? I see that you use cache plugin. Try to disable cache while editing, do you have the same issue?

    Regards

    Avatar: lowbridge
    lowbridge
    Participant
    December 17, 2020 at 22:55

    Hi Olga thank you for looking for me. The 3 issues all seem to be working fine now thank you. However, I am now experiencing an issue with shipping in Woocommerce. Is this something that you support also? The shipping methods and classes I had seem to have gone, and I can’t seem to add anything now. Also the shipping is showing a cost of £3000+ :-0 if you could have a quick look at that for me I’d appreciate it, thank you

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 18, 2020 at 13:04

    Hello,

    Shipping methods are in place http://prntscr.com/w5cgqv
    Don’t see the problem. Our theme should not affect shipping in any way because it’s the default WooCommerce feature and we don’t have additional settings for this.

    Regards

    Avatar: lowbridge
    lowbridge
    Participant
    December 18, 2020 at 16:56

    Sorry when I came back to it, it all looked okay. Not sure what happened. Thanks for your help anyway. Everything is working fine now.
    Have a merry Christmas

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