Urgent! Problem with WPBakery Page Builder

This topic has 5 replies, 2 voices, and was last updated 5 years ago ago by Marta Iraola

  • Avatar: Marta Iraola
    Marta Iraola
    Participant
    December 17, 2020 at 11:38

    Hello,

    I am changing the theme of a website from divi to xstore. I have installed the theme, xstore core and wpbakery page builder but it isn’t working correctly. When I try to edit a page, the WPbakery builder doesn’t show and I think that at the bottom of the page appears a lot of code of WPbakery.

    Also, I have tried deactivating every plugin except for xstore core and wpbakery builder and the problem persists…

    Could you please check the website and fix wpbakery builder?

    Thanks a lot for your help.

    Kind regards,

    Marta

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2020 at 18:14

    Hello,

    Try to increase SubstituteMaxLineLength to 10M and check the page editing after that.

    Regards

    Avatar: Marta Iraola
    Marta Iraola
    Participant
    December 18, 2020 at 17:36

    Hello Olga,

    Thank you very much for the quick reply. I couldn’t answer until now but we have changed that and the Bakery works now.

    Out of curiosity do you know why this was happening? We have used this theme in plenty of websites but we hadn’t seen this problem until now. Just so we can try to avoid it in the future.

    Kind regards,

    Marta

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 18, 2020 at 21:21

    Hello,

    You are welcome.
    Not sure, sometimes additional plugins require a larger limit than the default one.
    So, increasing of that limit fixes the problem.

    Regards

    Avatar: Marta Iraola
    Marta Iraola
    Participant
    December 21, 2020 at 10:42

    Understood Olga, thank you.

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