Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) :

Solved2 replies2 participantsUpdated by Sod1991

  • Avatar: Sod1991
    Sod1991
    Participant

    This is happening when I try and update the theme.

    I”ve already deactivated it, and reinstalled the version from Themeforest. I’ve cleared the cache, etc.

    I’ve basically followed the advice given previously for this issue but it’s persisting.

    Please Help.

    Please, contact administrator
    for this information.
    #264417 Copied Theme version: 7.2.1 WooCommerce version: 4.8.0

    2 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    #264431 Copied
    Avatar: Sod1991
    Sod1991
    Participant

    K not sure why it didn’t work before but it’s fixed now! thanks.

    #264443 Copied

The issue related to '‘Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) :’' has been successfully resolved, and the topic is now closed for further responses