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Tabs have disappeared on the product page

This topic has 4 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

  • Avatar: Naborhi
    Naborhi
    Participant
    December 16, 2020 at 05:20

    Hi

    Tabs are not displaying on product page this impacts mobile only, refreshing the page does nothing. Once I add an item to my cart it displays, though. I haven’t made any changes recently, so I’m not sure why this is happening. Can you assist, please?

    Also when I click on the Size Guide link on the product page nothing happens, this was working before, so I don’t know what’s happening

    Finally, clicking on the main menu does not thing either. It doesn’t open 🙁

    I hope you can help?

    Thanks
    Temisan

    I am using a Samsung S9 Plus to test with Samsung Internet

    Thanks
    Temisan

    Please, contact administrator
    for this information.
    #264286 Copied Theme version: 7.2.1 WooCommerce version: 4.8.0
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2020 at 14:43

    Hello,

    Problem was caused by the cache plugin option. Try now.

    Regards

    #264349 Copied
    Avatar: Naborhi
    Naborhi
    Participant
    December 16, 2020 at 15:35

    Hi Olga,
    It all looks fine now thank you. Thank you for such a quick response. Appreciate it 🙂

    What do I need to do in future to fix this issue myself if it arises?

    Kind Regards,
    Temisan

    #264359 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2020 at 16:05

    Hello,

    Keep this option disabled http://prntscr.com/w412fm

    Regards

    #264368 Copied
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