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  AliceG

  Participant

  December 14, 2020 at 12:10

  Good morning,
  yesterday I updated the theme and encountered two errors on the mobile phone:
  1 – the search bar no longer displays search previews
  2- the menu on Safari no longer opens. The menu button does not respond only on Safari.

  Can you help me?
  Thanks

  Best Regards

  #263912 Copied Theme version: 7.2.1 WooCommerce version: 5.6
  4 Answers
  

  Olga Barlow

  Participant

  December 14, 2020 at 18:11

  Hello,

  1) Checked your site and don’t see the problem with the search results preview http://prntscr.com/w2l3nq

  2) Checked site using Safari and mobile menu works https://gyazo.com/25dbfe4c84be989b41e0e0f44243fcdd

  Regards

  #263977 Copied
  

  AliceG

  Participant

  December 14, 2020 at 18:32

  The problem is still present. I have tried with 4 phones and the menu keeps getting stuck and the search bar doesn’t give you the preview. All this only on Safari.
  The problems remain.

  Regards

  #263987 Copied
  

  AliceG

  Participant

  December 14, 2020 at 18:39

  https://i.gyazo.com/a0455476970cf2debe480d7f33428752.gif

  I send you problem log. The bar shows no preview and when I try to click the menu does not open

  #263990 Copied
  

  Olga Barlow

  Participant

  December 15, 2020 at 10:16

  Hello,

  That’s really strange because we checked the search and menu using Sarafi and it works
  Search results https://gyazo.com/718d2e94c221bdb733e810eb27d2c961
  Menu https://gyazo.com/115c333894dd51fe5e11668c9f8a4237
  Did you clear the browser cache? What model do you use to test?

  Regards

  #264080 Copied
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