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  abdouAllâh

  Participant

  December 13, 2020 at 09:36

  Hello, I hope you are well, Allah willing …

  My home page is completely frozen in visitor mode, is this due to the new update? thank you

  Please, contact administrator
  for this information.

  #263808 Copied Theme version: 7.2.1 WooCommerce version: 4.8.0
  4 Answers
  

  Rose Tyler

  Support staff

  December 13, 2020 at 13:16

  Hello,

  Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
  If the problem is independent of plugins, provide us with temporary wp-admin and FTP access, we will check it more deeply.

  Regards

  #263834 Copied
  

  abdouAllâh

  Participant

  December 13, 2020 at 15:50

  Apparently it’s the wordpress update that broke my site, sorry for the inconvenience …
  Thank you

  #263845 Copied
  

  abdouAllâh

  Participant

  December 13, 2020 at 15:52

  on the other hand, my site takes a long time to load on mobile…
  Did you notice this problem?

  #263847 Copied
  

  abdouAllâh

  Participant

  December 13, 2020 at 20:01

  Praise be to the One who is above all else, you just have to be patient while posting and after that becomes fast again …

  Sorry for inconvenience …

  #263856 Copied
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