Did I lose my license? - by Dionatan Ferraz

This topic has 5 replies, 2 voices, and was last updated 5 years ago ago by Dionatan Ferraz

  • Avatar: Dionatan Ferraz
    Dionatan Ferraz
    Participant
    December 11, 2020 at 17:44

    “You have reached activation number limit.”

    I activated my theme licence on a subdomain then I deleted then but I forgot to deactivate the licence and now I am getting this error and I need it to be solved ASAP

    Please help me.

    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 11, 2020 at 17:59

    Hello,

    Your theme is registered, it’s ok. You just did not install the XStore core plugin that is required plugin http://prntscr.com/w0oj1y

    Regards

    Avatar: Dionatan Ferraz
    Dionatan Ferraz
    Participant
    December 11, 2020 at 18:16

    The Xstore has already been installed, follow the error message print.

    https://prnt.sc/w0oulg

    please cancel the last license because i lost access, i need to install it in another store.

    Thanks in advance!

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 11, 2020 at 18:56

    Hello,

    Oh, sorry, take my apologies, that was the answer for another user.
    Try to register theme now, please.

    Regards

    Avatar: Dionatan Ferraz
    Dionatan Ferraz
    Participant
    December 11, 2020 at 19:06

    Thank you it worked!

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