• 

  Goostaf

  Participant

  December 11, 2020 at 16:50

  Hello, when you click on the Show button, subcategories (empty lines) are no longer displayed (Screenshot)

  Please, contact administrator
  for this information.

  #263630 Copied Theme version: .0.0.1 WooCommerce version: Last
  9 Answers
  

  Olga Barlow

  Participant

  December 11, 2020 at 18:54

  Hello,

  Provide us with link to that site, please, to check the issue in more detail.
  And temporary WP Dashboard access.

  Regards

  #263652 Copied
  

  Goostaf

  Participant

  December 11, 2020 at 19:25

  Thanks, we’re waiting

  Please contact administrator
  for this information.

  #263669 Copied
  

  Olga Barlow

  Participant

  December 11, 2020 at 19:33

  Hello,

  Would you be so kind to provide us also with FTP access? We need to check the files to fix the issue.

  Regards

  #263674 Copied
  

  Goostaf

  Participant

  December 11, 2020 at 21:01

  Sure

  Please contact administrator
  for this information.

  #263683 Copied
  

  Rose Tyler

  Support staff

  December 13, 2020 at 13:40

  Hello,

  Have you changed wp-admin access? https://prnt.sc/w1p3eg Please provide correct wp-admin access, and do not change the FTP access. Thanks in advance.

  Regards

  #263837 Copied
  

  Goostaf

  Participant

  December 14, 2020 at 12:12

  Done

  Please contact administrator
  for this information.

  #263913 Copied
  

  Rose Tyler

  Support staff

  December 14, 2020 at 15:18

  Hello,

  Fixed. Please clear cache and check now.

  Regards

  #263932 Copied
  

  Goostaf

  Participant

  December 14, 2020 at 18:44

  Great! Thank you very much. Can you please tell me, but you can’t collapse the dropdown menu?

  I mean “Show more” list, can you expand but not collapse?

  #263995 Copied
  

  Rose Tyler

  Support staff

  December 15, 2020 at 09:24

  You’re welcome!
  You can submit a request about this feature here – https://www.8theme.com/taskboard/

  Regards

  #264073 Copied
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