Couple issues - by cako - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 5 years ago ago by cako

  • Avatar: cako
    cako
    Participant
    December 10, 2020 at 18:37

    Hi,
    This is my second purchase from xstore. I was quite content with the first one. I’ve just installed home decor. I’ve noticed 2 issues:
    1- The font is not the same one as the preview.
    2- When i click for example chairs from left vertical menu, the banner doesnt show up and page is overlapping on top. You’ll find the example attached.
    Could you help me fix those?
    Thanks in advance

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2020 at 15:07

    Hello,

    Thanks for using our theme.
    Please provide temporary wp-admin access.
    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: cako
    cako
    Participant
    December 11, 2020 at 15:40

    Here it is

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2020 at 16:00

    Hello,

    Check now.

    Regards

    Avatar: cako
    cako
    Participant
    December 11, 2020 at 19:32

    Thanks a lot

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