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Questions - by thomas - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

thomas

Participant

December 10, 2020 at 17:58

Hello Rose,
i need your help to fix this small problems i have:

1.Mobile menu load issue ( https://dropmefiles.com/APy3P)

2.Please help me to find where is the label (hot,new) in menu.

3.I have small issue with filters. ( i need to have filter close in my shop page )

My settings now is > Shop page Filters > Open Filter By Default (iniactive)— Sidebar Widgets Content( collapsed always).

Look my problem here ( https://dropmefiles.com/jVm3l )

kind regards
Thomas D.

Please, contact administrator
for this information.

#263503 Copied Theme version: 7.2.1 WooCommerce version: 4.8

4 Answers

Olga Barlow

Support staff

December 11, 2020 at 15:07

Hello,

1. If you use the mega menu with the Static Blocks for the main menu we would recommend you to create separate menu with simple subitems http://prntscr.com/w0kdnt instead of the static blocks for the mobile menu.

2.You can find it in the Menu settings http://prntscr.com/w0kel6

3. Provide us with FTP access to your site to check the issue in more detail.

Regards

#263606 Copied

thomas

Participant

December 11, 2020 at 15:53

FTP > private content area

Please contact administrator
for this information.

#263615 Copied

Olga Barlow

Support staff

December 11, 2020 at 18:12

Hello,

I have passed your issue to our developers.
I’ll inform you once they fix the problem.

Regards

#263641 Copied

Rose Tyler

Support staff

December 12, 2020 at 15:06

Hello,

For this time we have fixed that the option to close/open toggle widgets should work only for sidebar widgets and not for other areas. If you want us to add an extra option for filter area widgets (to show opened/closed widgets) please write a request on our taskboard and if many users want it too we will move it to process step and give this task to our developers team – https://www.8theme.com/taskboard/

Regards

#263755 Copied
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