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  TLSS2020

  Participant

  December 4, 2020 at 20:05

  We started using the theme on a localhost wamp and could not receive any support because you could not log in to the localhost. We now created a live staging site in order to receive the necessary support… However… we are now unable to activate the license on the live staging site…. please fix it….

  Please, contact administrator
  for this information.

  #262714 Copied Theme version: 7.1 WooCommerce version: 4.7.0
  3 Answers
  

  Olga Barlow

  Participant

  December 5, 2020 at 00:38

  Hello,

  Link that you provided does not work http://prntscr.com/vw37vg
  What error do you get while activation theme there?

  Regards

  #262729 Copied
  

  TLSS2020

  Participant

  December 5, 2020 at 15:54

  Supplied login details

  Please contact administrator
  for this information.

  #262801 Copied
  

  Rose Tyler

  Support staff

  December 5, 2020 at 16:13

  Hello TLSS2020,

  1) You mentioned that the license can’t be activated, but what error message do you get?
  2) Provide us with your purchase code.
  3) Provide correct URL of the site and temporary wp-admin access.
  The site by URL you provided, can’t be opened – https://prnt.sc/vwe69l

  Regards

  #262808 Copied
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