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Menu version mobile - by Carlos García Hernanz

This topic has 17 replies, 3 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

Carlos García Hernanz

Participant

November 27, 2020 at 12:39

The arrows of the menu in mobile version do not work correctly, when pressing it the menu closes automatically! solution pls

Please, contact administrator
for this information.

#261548 Copied Theme version: 6.3.9 WooCommerce version: 4.5.2

16 Answers

Rose Tyler

Support staff

November 27, 2020 at 13:20

Hello,

I can’t open your site. Is there a restriction by IP or something else?
Update the theme and Core plugin – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update Then go to Theme Options > click on Publish. Clear all cache, including cache of your mobile browser, and check the mobile menu then. Check how the arrow in the menu works when “Dropdown Opening Action” enabled and disabled (Theme Options > Header builder > Mobile menu).

Regards

#261553 Copied

Carlos García Hernanz

Participant

November 30, 2020 at 16:04

yes, this is update, i dont know why?

#261934 Copied

Carlos García Hernanz

Participant

November 30, 2020 at 16:54

all is update and the error continues!

#261948 Copied

Olga Barlow

Support staff

November 30, 2020 at 17:44

Hello,

Could you, please, provide us with FTP access to your site to check the issue in more detail?

Regards

#261957 Copied

Carlos García Hernanz

Participant

November 30, 2020 at 18:02

Aqui lo tienes

Please contact administrator
for this information.

#261963 Copied

Olga Barlow

Support staff

November 30, 2020 at 18:43

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#261971 Copied

Olga Barlow

Support staff

December 1, 2020 at 09:49

Hello,

Keep this option disabled https://prnt.sc/vtcxf7 if your page is not the One Page.

Regards

#262013 Copied

Carlos García Hernanz

Participant

December 1, 2020 at 13:05

oh sorry, thanks, I have a problem with h3 in the menu, I want the submenus to be tag p and not h3 if you inspect with google this is clearly seen, how I change this in the element is already changed, they are static blocks but the title changes but not the sublist, it seriously hurts us at the seo level

#262040 Copied

Olga Barlow

Support staff

December 2, 2020 at 10:52

Hello,

Our developers are checking this issue. I’ll inform you once they fix the problem.

Regards

#262164 Copied

Olga Barlow

Support staff

December 2, 2020 at 16:08

Hello,

Check now. Fix will be included also in the next theme update.

Regards

#262257 Copied

Carlos García Hernanz

Participant

December 9, 2020 at 12:31

thank you this question is done, instagram dont worl i dont know i dont click nothing

#263240 Copied

Carlos García Hernanz

Participant

December 9, 2020 at 12:32

and elementor y customize dont work

#263241 Copied

Carlos García Hernanz

Participant

December 9, 2020 at 12:57

with version child of theme elementor and customize dont work and error of h3 is again on the page

#263244 Copied

Olga Barlow

Support staff

December 9, 2020 at 16:34

Hello,

Check now, please.

Regards

#263290 Copied

Carlos García Hernanz

Participant

December 14, 2020 at 20:12

Instagram is solved but now it repeats the price in view of a single product, at the bottom of each product it repeats that cannot be removed

#264010 Copied

Olga Barlow

Support staff

December 15, 2020 at 15:25

Hello,

Fixed. Check now, please.

Regards

#264128 Copied
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