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  West Socks

  Participant

  November 26, 2020 at 21:42

  I have a search feature issue where when you type in something and press the “x” it doesn’t delete it. It just stays there unless you backspace every letter.

  Thanks.

  Please, contact administrator
  for this information.

  #261455 Copied Theme version: 7.1.2

  6 Answers

  

  Rose Tyler

  Support staff

  November 27, 2020 at 09:34

  Hello,

  Could you provide a screenshot or video?

  Regards

  #261495 Copied
  

  West Socks

  Participant

  November 27, 2020 at 17:14

  https://www.westsocks.com/wp-content/uploads/2016/05/Capture.png

  Just type in golf in the search box and try to hit “x”.

  #261610 Copied
  

  Rose Tyler

  Support staff

  November 28, 2020 at 09:04

  Hello,

  Thanks for the explanation, you are right, seems there is a bug.
  Please provide temporary FTP access also. Our technicians will be able to check and solve it after the weekend.

  Regards

  #261668 Copied
  

  West Socks

  Participant

  November 29, 2020 at 17:20

  Just added, Thank you.

  Please contact administrator
  for this information.

  #261804 Copied
  

  West Socks

  Participant

  November 29, 2020 at 22:53

  I also have an issue with the “Free Shipping bar” again not loading correctly in the slide-out cart. Here are the links to mobile and desktop.

  https://ibb.co/zPm2v1k
  https://ibb.co/mDXckpn
  https://ibb.co/JKCVrwP

  #261820 Copied
  

  Rose Tyler

  Support staff

  November 30, 2020 at 08:42

  Hello,

  1) Fixed.
  2) Clear browser cache on your mobile and you will be able to see the amount

  Regards

  #261841 Copied