You have activated your purchase code more than 15 times. Ping us along the way

Solved2 replies2 participantsUpdated by rajitha

  • Avatar: rajitha
    rajitha
    Participant

    Since my Theme has some problems to update. Like you guys suggested I reactivate the theme a few times. So now I’m getting this error when I try to reactivate the theme. Any help would be much appreciated.

    #261021 Copied Theme version: 7.1.2

    2 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    We’ve changed the limit for you. You can activate the theme now.

    Regards

    #261025 Copied
    Avatar: rajitha
    rajitha
    Participant

    Thank you Rose

    #261026 Copied

The issue related to '‘You have activated your purchase code more than 15 times. Ping us along the way’' has been successfully resolved, and the topic is now closed for further responses