Previous and Next Product Buttons on Single Product Page

Solved10 replies2 participantsUpdated by Rose Tyler

  • Avatar: FastFormations
    rj
    Participant

    Hi

    Can you please have a look at the buttons (specially the one on left side)
    The size is automatically changed and animation of both buttons is not smooth as before

    https://prnt.sc/vle8l7

    Please, contact administrator
    for this information.
    #260169 Copied Theme version: 7.1.2

    10 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Could you provide temporary wp-admin and FTP access?

    Regards

    #260358 Copied
    Avatar: FastFormations
    rj
    Participant

    Please find the details in private content area

    Please contact administrator
    for this information.
    #260360 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Check now.

    Regards

    #260383 Copied
    Avatar: FastFormations
    rj
    Participant

    Hi

    Thanks for fixing the size but the animation is still not working as before or as in demo. In your demo website you can see If you hover on the black button, the button first hides then expands as an image/text of product. But on my website, when you hover on black button, it stays visible and the arrow icon on it animates abnormally.

    #260436 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hi,

    ak-menu-icons – plugin could make animation for icon. Try to disable the plugin and check.

    Regards

    #260469 Copied
    Avatar: FastFormations
    rj
    Participant

    But it was working fine before always from many days… why all of sudden it happened? even there was no update of menu icons from long time.

    #260470 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.

    Regards

    #260472 Copied
    Avatar: FastFormations
    rj
    Participant

    This is very disappointing. Why on some product page its working fine and on some its not?

    And its not the problem of any plugin. Its happening on your demo site also:

    https://xstore.8theme.com/product/singoalla-short-dress/

    https://xstore.8theme.com/product/mermaid-lace-gown/

    Please contact administrator
    for this information.
    #260571 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    I’ve passed this question to one of our developers. Please give full admin access for user in your dashboard, so we can disable plugins and check it more deeply.
    Do not change FTP access. You will get an answer after the weekend. Please be patient. Thanks in advance.

    Regards

    #260632 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Fixed. Clear cache and check now.

    Regards

    #261494 Copied

The issue related to '‘Previous and Next Product Buttons on Single Product Page’' has been successfully resolved, and the topic is now closed for further responses