• 

  ejder077

  Participant

  November 16, 2020 at 04:41

  Hi,

  May I ask why the theme cannot be updated?

  https://ibb.co/k10GXnt

  Thank you

  Please, contact administrator
  for this information.

  #259702 Copied Theme version: 7

  1 Answer

  

  Rose Tyler

  Support staff

  November 16, 2020 at 08:11

  Hi,

  Go to XStore > deactivate the theme and then activate it again using your purchase code.
  After that follow the instructions and press the Check updates button https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ Update both: theme and XStore plugin.
  Or read these articles and update the theme and plugins via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

  Regards

  #259713 Copied