Quadriplicate theme - by jcortezma99 - on WordPress WooCommerce support

Solved8 replies2 participantsUpdated by Rose Tyler

  • Avatar: jcortezma99
    jcortezma99
    Participant

    Yo, i installed xstore theme and try to install demo. then something happen and it look like this

    Please, contact administrator
    for this information.
    #258271 Copied Theme version: 7.0.2

    8 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    It looks like you installed demo content a few times. Duplicate menu items can be deleted via Appearance > Menus. Provide URL and temporary wp-admin access, and we will help you with it.

    Regards

    #258274 Copied
    Avatar: jcortezma99
    jcortezma99
    Participant

    I cant share a link because it is locally (using Apache) so i sent an email to 8themes with the instructions of what i did. I tried to deactived this quadruplicated template and install it for fresh but it throws me an error so thats why i sent that email.

    #258391 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Please watch this video – https://youtu.be/4n1re0jKorc
    We’ve reset the activation limit for you, so you can try now.
    We do not have any problem with organic02 demo import on our test site.
    Make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    It is recommended to run import on fresh WordPress installation (You can use WordPress Database Reset plugin). If you run import a few times, you will get duplication of content, but all duplicated items can be simply deleted manually via the Dashboard.
    Let us know if you need any further assistance.

    Regards

    #258441 Copied
    Avatar: jcortezma99
    jcortezma99
    Participant

    Ok, i installed for fresh, i saw the requirements and it’s all good to go, in fact i recorded a video. But now i get some error about ‘Kirky’ class not found. I’ll share the URL Video later.

    Please contact administrator
    for this information.
    #258508 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    You are using the latest version of the Core plugin, but an old version of the theme – https://prnt.sc/vfp8le Do the update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    #258510 Copied
    Avatar: jcortezma99
    jcortezma99
    Participant

    Recorded Video Link in private content area.

    Please contact administrator
    for this information.
    #258514 Copied
    Avatar: jcortezma99
    jcortezma99
    Participant

    Ok, it worked perfectly!!!!. Now i made a backup of the site… just in case… I think i’m gonna extend the support cause it was very and really fast.

    Ps: I’m going to be your best nightmare with you guys, just like today hahaha. Thanks, really, THANKS . 10/10

    Please contact administrator
    for this information.
    #258531 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    You’re welcome!
    Feel free to ask if you have any other questions

    Regards

    #258554 Copied

The issue related to '‘Quadriplicate theme’' has been successfully resolved, and the topic is now closed for further responses