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  UAE0786

  Participant

  October 23, 2020 at 21:48

  It is too far
  our web size is 1170, but it is showing the full size
  https://prnt.sc/v5lm29

  #256318 Copied Theme version: 7.0.2

  5 Answers

  

  Rose Tyler

  Support staff

  October 24, 2020 at 08:02

  Hello,

  Provide URL and temporary wp-admin access, so we can take a closer look.

  Regards

  #256340 Copied
  

  UAE0786

  Participant

  October 24, 2020 at 08:09

  https://shokamall.com/product/2021-rc-lens-away-soccer-jerseys-gradit-fortes-cahuzac-perez-2020-2021-rc-lens-maillot-de-foot-camisa-de-futebol-mens-football/

  #256341 Copied
  

  Rose Tyler

  Support staff

  October 24, 2020 at 08:13

  Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

  Regards

  #256344 Copied
  

  UAE0786

  Participant

  October 24, 2020 at 09:54

  https://prnt.sc/v5u5jz

  #256358 Copied
  

  Rose Tyler

  Support staff

  October 24, 2020 at 12:43

  Hello,

  What price widget do you use (default, our, or one from an additional plugin)?
  Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.

  Regards

  #256372 Copied