Visual Composer isn't working correctly in product page

This topic has 6 replies, 3 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

  • Avatar: demiaskin
    demiaskin
    Participant
    October 20, 2020 at 10:31

    Hello!

    I have an issue with the Visual Composer on the product building side. Backgrounds and paddings that I’m adding to sections are visible in the back end view but not on the front.

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 15:10

    Hello,

    Provide us with WP Dashboard access to your site and link to product where you used the WPBakery.

    Regards

    Avatar: demiaskin
    demiaskin
    Participant
    October 20, 2020 at 15:12

    Details are in private content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 21, 2020 at 08:13

    Hello,

    As I can see, these settings https://prnt.sc/v3lqb1 work – https://prnt.sc/v3lqvm Please clear cache and check one more time.

    Regards

    Avatar: demiaskin
    demiaskin
    Participant
    October 22, 2020 at 08:25

    Hello!

    I did clear my cookies and cache even installed chrome again but still if I check the page in preview mode I can see that my customization has been added but when I save it I can’t see that in the live version in any browsers. Can you please re-check that in live version.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2020 at 12:18

    Hello,

    We don’t use the preview, I used the published version https://gyazo.com/f1aa1dbfd8a2d506640588b8dde712f8

    Regards

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