Users cannot login on website. - by Rok Hribar

This topic has 5 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Olga Barlow

  • Avatar: Rok_Hribar
    Rok Hribar
    Participant
    October 18, 2020 at 15:12

    Users cannot login via login/register button, only via wp-admin is working. Wordfence detects admin login but does actually log you in.

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2020 at 15:16

    Hello,

    Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache, and check how it works then.

    Regards

    Avatar: Rok_Hribar
    Rok Hribar
    Participant
    October 18, 2020 at 16:32

    Hi i tried to disable all plugins except reccomended ones and its still the same error

    Avatar: Rok_Hribar
    Rok Hribar
    Participant
    October 18, 2020 at 16:48

    I need to mention, i trasfered site to a new server because this theme consumes a lot of RAM and cpu, i used all in one wp migration plugin to transfer site. Everything works normal except user login.

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2020 at 10:26

    Hello,

    The mentioned issue is not related to our theme because it does not work even with the default Storefront theme https://gyazo.com/91b39003be09c636281df99f04e26bfb
    So, contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/ because we are able to help only with issues related strictly to our theme.

    Regards

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The issue related to '‘Users cannot login on website.’' has been successfully resolved, and the topic is now closed for further responses

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