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  Dox

  Participant

  October 16, 2020 at 20:23

  We have configured the woocommerce coupon for 15 and 20% discount codes. But, when we enter those codes, then woocommerce calculate inaccurate values by increasing the total amount to $15-$20.

  #255402 Copied Theme version: 7.0.2 WooCommerce version: 4.6.0

  3 Answers

  

  Rose Tyler

  Support staff

  October 17, 2020 at 07:55

  Hello,

  Do you use an additional plugin? Try to contact the support of plugin. Our theme should not affect it.

  Regards

  #255436 Copied
  

  Dox

  Participant

  October 17, 2020 at 17:26

  No sir, we are only using the woocommerce inherent coupon function, but the resultant amount showing is excess to some 10-20 dollars

  #255510 Copied
  

  Rose Tyler

  Support staff

  October 18, 2020 at 07:35

  Dear,

  Contact WooCommerce support to get assistance with this.
  Check how it works with a default WC theme – Storefront. We are able to help in case the situation is strictly related to XStore.
  Let us know the results. If you need assistance from our side, provide temporary wp-admin access.

  Regards

  #255553 Copied