Elementor Showing error - by Dox - on WordPress WooCommerce support

Solved5 replies2 participantsUpdated by Rose Tyler

  • Avatar: Usman Shahzad
    Dox
    Participant

    I have built the page with elementor builder. The problem is that whenever I try to edit the page after saving, then I received this error:

    Fatal error: Uncaught Error: Call to undefined function wc_get_chosen_shipping_method_ids() in /var/www/wp-content/plugins/woocommerce/includes/class-wc-customer.php:190 Stack trace: #0 /var/www/wp-content/plugins/woocommerce/includes/class-wc-tax.php(459): WC_Customer->get_taxable_address() #1 /var/www/wp-content/plugins/woocommerce/includes/class-wc-tax.php(481): WC_Tax::get_tax_location(”, Object(WC_Customer)) #2 /var/www/wp-content/plugins/woocommerce/includes/wc-product-functions.php(1058): WC_Tax::get_rates(”) #3 /var/www/wp-content/plugins/woocommerce/includes/wc-product-functions.php(1101): wc_get_price_excluding_tax(Object(WC_Product_Variation), Array) #4 /var/www/wp-content/plugins/woocommerce/includes/class-wc-product-variable.php(371): wc_get_price_to_display(Object(WC_Product_Variation)) #5 /var/www/wp-content/plugins/woocommerce/includes/class-wc-product-variable.php(312): WC_Product_Variable->get_available_variation(Object(WC_Product_Variation)) #6 /var/www/wp-content/plugins/et-core-plugin/packages/st-wo in /var/www/wp-content/plugins/woocommerce/includes/class-wc-customer.php on line 190

    Please help me to solve the problem.
    Thanks

    #255390 Copied Theme version: 7.0.2 WooCommerce version: 4.6.0

    5 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Please contact the support of the mentioned WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    Regards

    #255441 Copied
    Avatar: Usman Shahzad
    Dox
    Participant

    Dear, we have contacted the woocommerce and the staff saying that it is the theme related issue and you should contact with the theme support staff in order to resolve the issue. Thanks

    #255511 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Please provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    #255531 Copied
    Avatar: Usman Shahzad
    Dox
    Participant

    Ok. I am sending you the details. Please try to resolve the issue at your earliest.

    Thanks

    Please contact administrator
    for this information.
    #255539 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    1) I do not see the problem on a test page – https://prnt.sc/v1k5np What page can’t be edited/saved? On which one do you get the fatal error? Please provide URL.
    2) Provide us with temporary FTP access (not cPanel) – FTP host, FTP user, FTP pass. If you don’t know your FTP access, contact the hosting provider and ask this information.

    Regards

    #255569 Copied

The issue related to '‘Elementor Showing error’' has been successfully resolved, and the topic is now closed for further responses