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  Joe

  Participant

  October 11, 2020 at 12:55

  I’m having this issue after deploying my store theme on my production environment
  Parse error: syntax error, unexpected ‘>’ in /home/joebasc1/public_html/store/wp-content/plugins/et-core-plugin/app/models/customizer/theme-options/global/callbacks.php on line 42
  Please help.

  Please, contact administrator
  for this information.

  #254726 Copied Theme version: 1

  5 Answers

  

  Rose Tyler

  Support staff

  October 11, 2020 at 13:28

  Hello,

  Thanks for using our theme.
  Please provide temporary wp-admin and FTP access, so we can take a closer look.

  Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
  If you do not know how to create FTP contact with your hosting provider, they will help you.

  Regards

  #254728 Copied
  

  Joe

  Participant

  October 11, 2020 at 14:23

  Sent the detail

  Please contact administrator
  for this information.

  #254732 Copied
  

  Rose Tyler

  Support staff

  October 11, 2020 at 14:40

  Your site under maintenance mode, so we can’t check it. Please provide temporary wp-admin access.

  Regards

  #254735 Copied
  

  Joe

  Participant

  October 11, 2020 at 15:07

  The site is under maintenance mode because of the error

  Please contact administrator
  for this information.

  #254736 Copied
  

  Rose Tyler

  Support staff

  October 11, 2020 at 16:05

  You are using old version of php – https://prnt.sc/ux6hkd , update to PHP 7.2 and the problem will be fixed.

  Regards

  #254739 Copied