Hi,
Make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Watch this video – https://youtu.be/4n1re0jKorc On what step of installation do you face the problem?
Do you want to install WPBakery or Elementor demo content?
Provide temporary wp-admin access, so we can help you with the demo import.
Regards















