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  adilsongpj

  Participant

  September 25, 2020 at 02:36

  Hi,

  I’m trying to activate my xcore plug-in but doest works as well I can’t import demo. If I try by “Import Demos” or “Files Generator” at XStore menu appears error message like “etheme_fpcontent function is not exists”.

  The same thing happens when I go to update the theme, this message appears to me: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

  What I have to do?

  Please, help me

  #252646 Copied Theme version: 7.0.0 WooCommerce version: 4.5.2

  2 Answers

  

  Rose Tyler

  Support staff

  September 25, 2020 at 07:18

  Hi,

  Make sure you have checked all the server requirements before the theme installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
  Update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ , and plugins also – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
  Then clear cache and check the import one more time.
  Let us know the result.

  Regards

  #252657 Copied
  

  adilsongpj

  Participant

  September 25, 2020 at 17:03

  Hi Rose,

  Thanks! I increase the max input vars limit and update plugins via FTP, now xstore core plug-in is running.

  I had problems importing media files, but it’s ok cause I’ll input my product data.

  Have a good Friday!

  #252782 Copied