• 

  JFOC

  Participant

  September 24, 2020 at 11:41

  Hi,
  When the featured product listed on the page seems the product display is too small, anything I can do with that ?

  Because for other products listed as the recent product, the product display is fine

  
  https://imgur.com/a/jFOA7NK.

  #252513 Copied Theme version: 7.0.2

  7 Answers

  

  Rose Tyler

  Support staff

  September 24, 2020 at 12:00

  Hello,

  Provide URL of the mentioned page and temporary wp-admin access, so we can take a closer look.

  Regards

  #252516 Copied
  

  JFOC

  Participant

  September 24, 2020 at 12:23

  here is

  Please contact administrator
  for this information.

  #252520 Copied
  

  Rose Tyler

  Support staff

  September 24, 2020 at 17:17

  Hello,

  Provide temporary FTP access also.

  Regards

  #252585 Copied
  

  JFOC

  Participant

  September 24, 2020 at 17:28

  why needed the FTP?

  #252586 Copied
  

  Rose Tyler

  Support staff

  September 25, 2020 at 09:05

  Hello,

  I’ve asked access to be able to pass this situation to our technicians, they will check it more deeply.

  Regards

  #252683 Copied
  

  JFOC

  Participant

  September 25, 2020 at 09:35

  so the problem is visual composer / xstore / my design placement?

  #252689 Copied
  

  Rose Tyler

  Support staff

  September 25, 2020 at 15:35

  Is it solved https://prnt.sc/unsjj2 ?
  Sorry, but I can’t say what was the problem, to be able to do it, I need to get a consultation from our technicians team, that can’t be done without FTP access.
  Feel free to ask if you have any other questions.

  Regards

  #252745 Copied