Product categories widget not appear in store

This topic has 10 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Rose Tyler

  • Avatar: Hayyak
    Hayyak
    Participant
    September 22, 2020 at 12:08

    Hi , the product categories widget in store not appear in xstore theme , but with default theme , it works fine .

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 22, 2020 at 13:20

    Hello,

    Please provide URL and temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Hayyak
    Hayyak
    Participant
    September 22, 2020 at 14:19

    Hi , I send you the access .

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 22, 2020 at 18:12

    Hello,

    Keep this option disabled http://prntscr.com/ulyfxq Then sidebar works fine http://prntscr.com/ulygg5

    Regards

    Avatar: Hayyak
    Hayyak
    Participant
    September 23, 2020 at 08:53

    Hi , thank you for supporting , in English , it works fine , but in Arabic Product categories are displayed only in screen : I pad , mobile .In desktop or responsive , Product categories not appear and we have new div added under products.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 23, 2020 at 12:28

    Hi,

    Please provide URL and screenshots for better understanding. Have you cleared cache? What div do you mean?

    Regards

    Avatar: Hayyak
    Hayyak
    Participant
    September 23, 2020 at 12:49
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 24, 2020 at 13:22

    Hello,

    Issue is related to Dokan plugin styles http://prntscr.com/un27dp
    I have added some custom to fix it. Check now.

    Regards

    Avatar: Hayyak
    Hayyak
    Participant
    September 24, 2020 at 13:30

    Hi , my issue is resolved , thank you for supporting .

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 24, 2020 at 14:09

    Hi,

    You’re welcome!

    Regards

  • Viewing 10 results - 1 through 10 (of 10 total)

The issue related to '‘Product categories widget not appear in store’' has been successfully resolved, and the topic is now closed for further responses

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