Problems with updating the latest version of the plugin

Solved3 replies2 participantsUpdated by montse

  • Avatar: montse
    montse
    Participant

    we bought the template in 2016 and there was no need to add the purchase code, now we wanted to update from version 2.5 to 7 but I had problems, in order to reinstall it and enter the purchase code we have completely replaced the folder, xstore and now it doesn’t work, luckily it’s in the staging version

    Please, contact administrator
    for this information.

    3 Answers

    Avatar: montse
    montse
    Participant

    I have this problem: Un errore di E_PARSE è stato causato nella linea 42 del file /home/customer/www/staging2.trea-agricoltura.it/public_html/wp-content/plugins/et-core-plugin/app/models/customizer/theme-options/global/callbacks.php. Messaggio di errore: syntax error, unexpected ‘>’

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Provide temporary wp-admin and FTP access to the site where do you have this problem, so we can take a closer look.

    Regards

    Avatar: montse
    montse
    Participant

    now the web site is ok thaks

The issue related to '‘problems with updating the latest version of the plugin’' has been successfully resolved, and the topic is now closed for further responses