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  area7567

  Participant

  September 7, 2020 at 05:29

  As the attachment link shows

  Please, contact administrator
  for this information.

  #250693 Copied Theme version: 6.3.8 WooCommerce version: 4.3.0

  5 Answers

  

  Rose Tyler

  Support staff

  September 7, 2020 at 17:53

  Hello,

  Make sure that it is not a cache problem.
  Please provide URL of your site (page where the countdown is added), so we can take a closer look.

  Regards

  #250724 Copied
  

  area7567

  Participant

  September 7, 2020 at 19:15

  As the attachment link shows

  Please contact administrator
  for this information.

  #250730 Copied
  

  Rose Tyler

  Support staff

  September 8, 2020 at 07:30

  On first sight, I do not see the problem – https://prnt.sc/udffw0
  What should we do to be able to see the problem on your site? Could you provide temporary wp-admin access?

  Regards

  #250749 Copied
  

  area7567

  Participant

  September 8, 2020 at 09:46

  Because of the sales demand, I have changed it to more than one day. As long as the time counts down within one day, it will not show the remaining hours

  Please contact administrator
  for this information.

  #250767 Copied
  

  Rose Tyler

  Support staff

  September 9, 2020 at 07:57

  Could you provide FTP access also?

  Regards

  #250863 Copied