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Problemas de traducción - by Francisco - on WordPress WooCommerce support

This topic has 19 replies, 3 voices, and was last updated 5 years, 3 months ago ago by Francisco

Francisco

Participant

September 1, 2020 at 18:04

Hola,

Estoy utilizando el tema Glasses de Xstore, y al traducir la página con el plugin Loco Translate, ésta no se traduce correctamente, he probado diferentes alternativas para solucionar este problema y no consigo nada.

Atento a sus comentarios.

#250187 Copied Theme version: 7.0 WooCommerce version: 4.4.1

18 Answers

Rose Tyler

Support staff

September 2, 2020 at 07:22

Hello,

Thanks for using our theme.
Please describe the problem in more detail with screenshots.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
Follow the documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and translate theme and XStore Core plugin.

Regards

#250216 Copied

Francisco

Participant

September 2, 2020 at 15:00

Hello,

I want to translate the following into Spanish:

-The “login / register” box (screenshot 1)
-Once entered, in the account options, the option “Subscriptions” is not translated either (screenshot 2).
-The top title of the shopping cart “Shopping Cart” (screenshot 3).
-The “View Wishlist” (screenshot 4).

All are from the main header, I tried it with the “Loco Translate” plugin but they were not translated, I tried different alternatives to achieve it but none worked.

Please contact administrator
for this information.

#250258 Copied

Francisco

Participant

September 2, 2020 at 15:04

I made a mistake with the link in screenshot 3, I leave the correct link here.

Please contact administrator
for this information.

#250259 Copied

Rose Tyler

Support staff

September 3, 2020 at 07:33

Hello,

Have you translated XStore Core plugin?
Loco translate > Plugins > Royal Core > New language > Choose a language + Choose a location – System > Start translating.
If the translation already exists, click on sync btn – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ Then find and translate untranslated strings.

Regards

#250311 Copied

Francisco

Participant

September 3, 2020 at 14:41

I translated Xstore Plugin, Xstore Child, Woocommerce, Yith Wishlist, Suscriptio for Woocommerce and what I mentioned is not translated, that’s why I am consulting.
Synchronization doesn’t work either.

#250400 Copied

Rose Tyler

Support staff

September 3, 2020 at 15:03

Could you, please, go to Plugins > disable and remove XStore Core plugin, then go to XStore > Plugin Installer > install it again. Check the translation after that. If it doesn’t help then provide us with access to your Dashboard.

Regards

#250402 Copied

Francisco

Participant

September 3, 2020 at 15:20

I installed it in another domain that I own, and it had the same error, the same things that I published here were not translated. Anyway I will do it in this domain, but … will nothing of what is built in my web page be deleted?

#250406 Copied

Olga Barlow

Participant

September 3, 2020 at 19:06

Hello,

Nope, reinstallation of the XStore core plugin won’t remove page content.

Regards

#250424 Copied

Francisco

Participant

September 3, 2020 at 20:17

Didn’t work with reinstall of Xstore Core plugin.

#250431 Copied

Rose Tyler

Support staff

September 4, 2020 at 07:04

Provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#250464 Copied

Francisco

Participant

September 4, 2020 at 21:19

Ok, I leave you the access information.

Please contact administrator
for this information.

#250563 Copied

Francisco

Participant

September 4, 2020 at 21:27

I would like you to let me know when you enter to keep it in mind and know in the same way what you will do, I leave you my phone number in the “private content area” in case you want to communicate it to me via WhatsApp.

Also, like this domain, I have 2 more domains with the same problem,
If you manage to solve it I would like to know how you did it to do it with the other two domains.

Please contact administrator
for this information.

#250564 Copied

Rose Tyler

Support staff

September 5, 2020 at 09:03

Provide FTP access also. Contact your hosting provider and ask FTP host, FTP login, FTP pass, FTP port.
I will pass it to one from our technician team and you will be informed once it will be fixed.

Regards

#250582 Copied

Francisco

Participant

September 7, 2020 at 13:30

Hello, sorry for the delay, my host doesn’t attend on weekends so just today they were able to help me, I leave you the requested information.

Please contact administrator
for this information.

#250713 Copied

Rose Tyler

Support staff

September 8, 2020 at 14:38

Hello,

Have you changed wp-admin access? I can’t login. Please check.
Let me know the path to the theme folder.

Regards

#250799 Copied

Francisco

Participant

September 8, 2020 at 16:26

Yes, I changed it, I sent it upstairs. I am sending it back to you, greetings.

Please contact administrator
for this information.

#250822 Copied

Rose Tyler

Support staff

September 9, 2020 at 14:09

Hello,

We’ve released a new update. Please update the theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and XStore Core plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then sync translation files https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
The problem with translation should be fixed.
Do not forget to clear cache.

Regards

#250930 Copied

Francisco

Participant

September 9, 2020 at 15:17

Great, it worked! thank you so much!

#250948 Copied
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