• 

  Deepak Sahu

  Participant

  August 31, 2020 at 06:44

  https://prnt.sc/u8qn9i
  Check this out, the variation gallery isn’t working on single product page. Also, let me know why did this error occur.

  Please, contact administrator
  for this information.

  #249962 Copied Theme version: 7.0.0
  5 Answers
  

  Olga Barlow

  Participant

  August 31, 2020 at 15:11

  Hello,

  I see a lot of JS errors in console http://prntscr.com/u90bdw
  Check the CloudFlare settings. Do you have this option on or off https://prnt.sc/u7linh ? If this option is enabled then try to disable it and clear the CDN cache. Reply back after that.

  Regards

  #250008 Copied
  

  Deepak Sahu

  Participant

  August 31, 2020 at 15:20

  As I am aware, this issue is back again. Earlier, this issue was solved by disabling the CDN. After that, I haven’t made any changes. Why does this error occurs again and again? Also, will I be able to CDN or not, due to this error?

  I couldn’t find that anywhere https://prnt.sc/u911ar

  #250011 Copied
  

  Olga Barlow

  Participant

  August 31, 2020 at 17:50

  Hello,

  Read here where to find that option https://help.mediavine.com/en/articles/450233-cloudflare-rocket-loader-conflict#:~:text=To%20disable%20Rocket%20Loader%2C%20open,and%20toggle%20the%20feature%20off.
  Or provide us with CloudFlare access and we’ll check it for you.

  Regards

  #250037 Copied
  

  Deepak Sahu

  Participant

  September 1, 2020 at 17:59

  I did it

  #250184 Copied
  

  Rose Tyler

  Support staff

  September 2, 2020 at 07:15

  Is the problem solved?
  Let us know if you need any further assistance.

  Regards

  #250214 Copied
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