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  Hoàng Giang

  Participant

  August 31, 2020 at 02:06

  I finished installing the theme. The website shows the theme installed normally but cannot be edited. It shows up this line: The webpage at https://viemoon.com…… might be temporarily down or it may have moved permanently to a new web address. Pls help.

  #249943 Copied Theme version: 7.0.0 WooCommerce version: 4.4.1
  3 Answers
  

  John Holden

  Participant

  August 31, 2020 at 04:34

  Hi,

  Please send:

  – Screenshots of issues
  – Admin info (wp-admin URL, username, password)

  I will check this problem for you.

  Regards,
  Hung PD

  #249946 Copied
  

  Hoàng Giang

  Participant

  August 31, 2020 at 11:31

  https://ibb.co/wYNT5qN

  Please contact administrator
  for this information.

  #249972 Copied
  

  Olga Barlow

  Participant

  August 31, 2020 at 17:16

  Hello,

  It looks that your server blocks the request because of the server limits or Mod_Secure settings when the Elementor plugin is enabled. Could you, please, contact your hosting provider to check the error logs and fix the limits if you want to use the Elementor?
  Also, we would not recommend 2 page builders at the same time, choose either Elementor or WPBakery page builder as the main page builder and use it.

  Regards

  #250026 Copied
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