• 

  hosam

  Participant

  August 29, 2020 at 17:05

  Hello!
  I have noticed that there will be wrong direction in the description text in single product https://sindbad-shop.com/en/product/acid-citric-mediat-1-liter/
  https://prnt.sc/u826xp
  Can you please check it.
  login information are on private area

  Please, contact administrator
  for this information.

  #249870 Copied Theme version: 7.0.0 WooCommerce version: 4.4.1

  3 Answers

  

  Rose Tyler

  Support staff

  August 30, 2020 at 08:18

  Hello,

  Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.
  If the situation is independent of plugins, provide temporary FTP access.

  Regards

  #249889 Copied
  

  hosam

  Participant

  September 6, 2020 at 07:59

  You have get the FTP access in private area.

  Regards

  Please contact administrator
  for this information.

  #250634 Copied
  

  Rose Tyler

  Support staff

  September 6, 2020 at 15:45

  Change the content of English products from – https://prnt.sc/uci3zj to https://prnt.sc/uci43g and you will get https://prnt.sc/uci4b5

  Regards

  #250673 Copied