• 

  R

  Participant

  August 28, 2020 at 19:57

  Hello, I have my logo on the site but it is not displaying on mobile app. It is showing a blank empty box:

  Please, contact administrator
  for this information.

  #249811 Copied Theme version: 6.3.9.3 WooCommerce version: 5.5
  5 Answers
  

  Rose Tyler

  Support staff

  August 29, 2020 at 07:13

  Hello,

  Clear CDN cache and cache of mobile browser > check one more time then.

  Regards

  #249828 Copied
  

  R

  Participant

  August 30, 2020 at 20:41

  What does that have to do with it not showing on my iphone?

  #249937 Copied
  

  Olga Barlow

  Participant

  August 31, 2020 at 14:31

  Hello,

  It displayed the cached version. I have removed the plugin cache and logo displays.

  Regards

  #249999 Copied
  

  R

  Participant

  August 31, 2020 at 23:07

  You mean you deactivated a cache plugin?

  #250089 Copied
  

  Olga Barlow

  Participant

  September 1, 2020 at 16:04

  Hello,

  No, I mean that I cleared the cache. Read the plugin documentation on how to clear the cache.

  Regards

  #250154 Copied
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