'Order received' page - by Giles

This topic has 10 replies, 4 voices, and was last updated 3 years, 8 months ago ago by Rose Tyler

  • Avatar: Giles
    Giles
    Participant
    August 25, 2020 at 20:59

    hi – is it possible to edit this page? I can’t remeber how i got the header on here. Sorry!

    https://prnt.sc/u5smt9

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: John Holden
    John Holden
    Support staff
    August 26, 2020 at 05:24

    Hi,

    I would recommend you to contact the support of woocommerce plugin.

    Regards,
    Hung PD

    Avatar: Giles
    Giles
    Participant
    August 26, 2020 at 09:31

    okay thanks but do you know how i remove the custom header? i don’t know why that is there.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2020 at 10:58

    Hello,

    Sorry, but your question is a bit unclear for me. Please describe it in more detail with screenshots.
    You can manage headers via Theme Options > Header builder > Multiple headers.

    Regards

    Avatar: Giles
    Giles
    Participant
    August 26, 2020 at 12:30

    if you look at the top of that screen shot, you can see it says ‘checkout’ with a red banner. i don’t know how i got that to be there but i’d like to remove it or replace it with a new one

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 26, 2020 at 16:55

    Hello,

    Go to Pages > edit the Checkout page and disable banner under the breadcrumbs http://prntscr.com/u6bhfu

    Regards

    Avatar: Giles
    Giles
    Participant
    August 26, 2020 at 17:51

    hmm yes but i need to use that on the checkout page – i guess there’s no way round this then? it has to appear on thc checkout and confirmation page

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 26, 2020 at 18:48

    Hello,

    You may try to edit the thank you page php file if you have PHP skills and don’t want to show that block there.

    Regards

    Avatar: Giles
    Giles
    Participant
    August 27, 2020 at 11:37

    thanks but i’m not sure i how the skills to do this.

    i’ll try and work something out

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 27, 2020 at 12:22

    You’re welcome!
    Please note that additional customization in files is outside the scope of our basic support.

    Regards

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