Customizer is not loading. - by dhawalrege

Solved3 replies3 participantsUpdated by John Holden

  • Avatar: dhawalrege
    dhawalrege
    Participant

    When I click on customize, nothing loads, I mean nothing at all.

    #249210 Copied Theme version: 6.3.9.3 WooCommerce version: 5.5

    3 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for contacting us.
    Please provide temporary wp-admin access.

    Regards

    #249237 Copied
    Avatar: dhawalrege
    dhawalrege
    Participant

    I am not even able to create a user, just checked. The create password field is gone! Nothing like this had happened before activating the theme.

    Error:please enter password.

    #249244 Copied
    Avatar: John Holden
    John Holden
    Participant

    Hi,

    Please send:

    – Screenshots of issues
    – FTP info (server, username, password, port)
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #249315 Copied

The issue related to '‘Customizer is not loading.’' has been successfully resolved, and the topic is now closed for further responses