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Problème après changement de démo - by abdouAllâh

This topic has 8 replies, 4 voices, and was last updated 5 years, 3 months ago ago by abdouAllâh

abdouAllâh

Participant

August 24, 2020 at 22:12

Bonjour, j’espère que vous allez bien, si Allah le veut …

J’ai un problème : depuis que j’ai modifié ma démo de thème, quand je me rends sur une page, que je vais dans : “personnaliser” et que j’effectue des changements, je vois les changements se faire et je les publie. Mais quand je me rends sur le site par exemple depuis le tableau de bord wordpress, je ne vois pas les changements.

Savez-vous quel est le problème ?

Si je ne suis pas claire, faites le moi savoir et je vous réexpliquerai si Allah le veut …

#249093 Copied Theme version: 6.3.9.3 WooCommerce version: 4.4.1

7 Answers

John Holden

Participant

August 25, 2020 at 04:58

Hi,

Please send:

– Screenshots of issues
– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#249107 Copied

abdouAllâh

Participant

August 25, 2020 at 11:32

Bonjour, désolé mais je ne donne pas mes accès FTP car c’est assez délicat. Par contre je vais vous faire un compte admin pour que vous regardiez …

Pour les captures d’écran, je ne sais pas comment vous les envoyer …
Si vous pouviez m’expliquer …

#249175 Copied

Olga Barlow

Participant

August 26, 2020 at 12:43

Hello,

First of all, we would be grateful if you use English to avoid problems with the misunderstanding of your language. Be use translator but it does not always translate well.

What exactly do you change? Header content or some theme options? What options do you change?
If the problem appears with the header content and styles make sure that you edit the home page header, watch the video tutorial about multiple headers https://youtu.be/BpeXfzNwkOc

Use the Lightshot screenshot tool to make and share screenshot https://app.prntscr.com/en/index.html

Provide us with WP Dashboard at least to check the problem.

Regards

#249398 Copied

abdouAllâh

Participant

August 28, 2020 at 22:16

Hello, in fact it’s simple, every thing I change in the ‘theme option’ does not appear on the site (does not publish) whereas I publish as usual. And this, since I changed the theme demo.

Here are the admin access.

Keep me informed

Thank you

Please contact administrator
for this information.

#249816 Copied

Rose Tyler

Support staff

August 29, 2020 at 07:33

Hello,

Thanks for the reply.
Theme Options > Header builder > Multiple headers > edit or delete header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc
I’ve changed “Site Preloader Image” via Theme Options without any problem https://prnt.sc/u7vrt7 , clear cache, and check. Please, be more specific and describe in detail what exactly doesn’t work.

Regards

#249832 Copied

abdouAllâh

Participant

August 31, 2020 at 07:19

Hello, I hope you are well if Allah wills …

Thank you for your answers …

Indeed I manage to change the header from the multiple head tab but not directly as before by going to the main menu: header builder and modifying directly from this menu. Whereas in the other demo, I did it without problem …

Also, when I change from the place to multiple heads and look at the posts, there is a difference between the header of the homepage and the others in the shape of the borders. .

I would prefer, as before, to change everything from the main menu on the left and not from multiple headers …

thanks for watching

#249964 Copied

abdouAllâh

Participant

August 31, 2020 at 07:50

Apparently the header problem is solved, I deleted the header of welcome and praise be to Allah, it works

Thank you for your time and your responses.

AbduAllah (servant of Allah)

#249965 Copied
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