• 

  mkoulouras

  Participant

  August 24, 2020 at 13:50

  Hello,

  How can I enable shop off-canvas sidebar with filters for devices > 768?
  Screen with sizes in 769px – 992px has no filters so IPad air for example has no filters.

  Thanks.

  #249059 Copied Theme version: 6.3.9.3
  8 Answers
  

  Olga Barlow

  Participant

  August 25, 2020 at 13:48

  Hello,

  Thank you for your report. We’ll fix this in the theme update after 7.0 version.

  Regards

  #249204 Copied
  

  mkoulouras

  Participant

  August 25, 2020 at 13:56

  Hello,

  Can you tell me a quicker solution? The files that I should change.
  Version 7 is too far.

  Thanks.

  #249207 Copied
  

  Rose Tyler

  Support staff

  August 26, 2020 at 11:41

  Hello,

  Provide temporary wp-admin and FTP access.

  Regards

  #249374 Copied
  

  mkoulouras

  Participant

  August 28, 2020 at 11:57

  Hello,

  I am sending you the credentials. Please write me the files that you have changed to check them.

  Thanks.

  Please contact administrator
  for this information.

  #249731 Copied
  

  Rose Tyler

  Support staff

  August 28, 2020 at 12:00

  Hello,

  Error: Connection timed out after 20 seconds of inactivity
  Error: Could not connect to server

  Do you have any limits for connections from other countries?
  What FTP host and port should be used?

  Regards

  #249732 Copied
  

  mkoulouras

  Participant

  August 28, 2020 at 14:14

  Hello,

  Try using ip host.

  Please contact administrator
  for this information.

  #249758 Copied
  

  Rose Tyler

  Support staff

  August 28, 2020 at 14:58

  Clear cache and check now.

  Regards

  #249765 Copied
  

  mkoulouras

  Participant

  August 28, 2020 at 15:08

  Great thanks!

  #249772 Copied
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