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Off-canvas on mobile - by hosam - on WordPress WooCommerce support

This topic has 14 replies, 4 voices, and was last updated 5 years, 3 months ago ago by Olga Barlow

hosam

Participant

August 17, 2020 at 21:10

Hello,
I am facing a problem with sidebar filter on the mobile and tablet mode.
https://sindbad-shop.com/shop/
It can not be closed sidebar-mobile-off_canvas content-page
https://prnt.sc/u173fu

Regards.

#248295 Copied Theme version: 6.3.9.1 WooCommerce version: 4.3.3

13 Answers

John Holden

Participant

August 18, 2020 at 05:10

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#248308 Copied

hosam

Participant

August 18, 2020 at 23:34

This problem seems to have been fixed 🙂
I have two other questions.

1- How can I show stars by default even if there is no rating https://prnt.sc/u1w2o9 for products buttons to appear on the same row.

2- When using Elementor and choose all as it appears in this picture https://prnt.sc/u1w5c6 none of the products are displayed

Regards.

Please contact administrator
for this information.

#248439 Copied
Rose Tyler

Support staff

August 19, 2020 at 07:26
Hello,

1) There is no such possibility, for the rating. you can submit a request here – https://www.8theme.com/taskboard/
To align products, you can add the next code in Theme Options > Theme Custom CSS:

.main-products-loop .product, .products-loop .product, .carousel-area .product-slide .product { display: flex; justify-content: center; } .products-loop .ajax-content, .products-loop { display: flex; flex-wrap: wrap; flex: 1; } .content-product { flex-direction: column; justify-content: space-between; display: flex; flex: 1; } .content-product .quantity-wrapper { margin-right: auto; margin-left: auto; }

2) Try to add a few products here, by name https://prnt.sc/u219g4 , then delete and check if all products can be shown then.

Regards
#248463 Copied
hosam

Participant

August 19, 2020 at 20:47

1- css code did not work.
2- I know i can choose products by name, But I want to take advantage of the functionality that you have https://prnt.sc/u2f7pk , which I think you have some bugs with.
If you select one product, three products will be displayed https://prnt.sc/u2fa0y , when I delete it, the line will be filled with products automatically https://prnt.sc/u2fb0y And when I save the changes as they are without a product name , the products will be shown to me only because I am logged in https://prnt.sc/u2fcux but it does not appear to the site visitors.

I want to be able to use this https://prnt.sc/u2f7pk if its possible 🙂
Regards.

#248616 Copied

Rose Tyler

Support staff

August 20, 2020 at 07:34

1) Have you cleared cache? Please provide URL and screenshot of where the code doesn’t work.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
2) I do not see any bug, Recently Viewed – display a list of a customer’s recently viewed products, so when it is a new customer that just opened your home page and did not visit any products yet, there are no “recently viewed” products.

Regards

#248656 Copied

hosam

Participant

August 23, 2020 at 12:33

1- You have sent a css code to solve the styling problem for the products to be on the same line.
I put it in the correct place but it didn’t work even though i deleted the cache https://prnt.sc/u4eadv
________________
2- Is there a good explanation for why I get duplicate products even though I have only chosen four products https://prnt.sc/u4ebiq
______________________
3- I have had problem with translating the account page but it looks ok now https://prnt.sc/u4ecot
But now I’m having problem with translating the login sidebar even though I’ve translated all the words in:
– WPML -> string translation
– Loco Translate -> Themes -> XStore
– Loco Translate -> plugins -> XStore Core
https://prnt.sc/u4ef13 How can I translate both ?
—————-
4 – I also need help with wishlist and mobile menu translation:
https://prnt.sc/u4efk9
https://prnt.sc/u4egw6

– If you need to log into the Dashboard, i have previously sent your username and password .

Regards.
___________________________________

#248966 Copied
Rose Tyler

Support staff

August 25, 2020 at 10:36
Hello,

Please submit new topics for new questions.
1) Oh I see, add this code also:

.swiper-container { display: flex; align-items: stretch; } .product-slide .product { display: flex; height: 100%; } .swiper-wrapper { height: auto; }

2) https://prnt.sc/u5gq3b
3, 4) These strings come from XStore Core plugin.
Provide temporary FTP access, so we can take a closer look at the problem.

Regards
#249162 Copied
hosam

Participant

August 25, 2020 at 22:58

You get FTP info in private area
Regards

Please contact administrator
for this information.

#249286 Copied

Olga Barlow

Participant

August 27, 2020 at 09:33

Hello,

Check now, please.

Regards

#249569 Copied

hosam

Participant

August 27, 2020 at 22:21

Fortunately, I tested the site before updating it with version 7.0.0.
It seems like you have put the fix in the core theme not in child theme?
All translations are gone again after the update.
I want to know what you are doing to fix it because I got tired in these translation problems.
Please put the code in the child theme
Regards

#249679 Copied

Olga Barlow

Participant

August 28, 2020 at 07:58

Hello,

Please, go to Plugins > disable and remove the XStore core plugin, then go to XStore > Plugin Installer > install it again. Check the translation after that.

Regards

#249705 Copied

hosam

Participant

August 29, 2020 at 16:54

The last version I got was 3.0.0
I did it already directly with the theme update
I have sent the login information above.

#249869 Copied

Olga Barlow

Participant

August 31, 2020 at 13:42

Hello,

I have made this http://prntscr.com/u8yeq3 , cleared the cache and everything works fine. Check now.

Regards

#249988 Copied
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