Register theme button is freezed. - by marchekamna

Solved1 reply2 participantsUpdated by John Holden

  • Avatar: marchekamna
    marchekamna
    Participant

    Hi Team,

    I am unable to activate the theme using the purchase code because the register button is freezed.

    I have activated the theme before but my whole WordPress files and folders got deleted : from IONOS.COM my hosting today.

    I am using the latest version of all the xstore theme and plugin .

    Help me please

    Please, contact administrator
    for this information.
    #248122 Copied Theme version: 6.3.9.1

    1 Answer

    Avatar: John Holden
    John Holden
    Participant

    Hi,

    Please send:

    – FTP info (server, username, password, port)
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #248142 Copied

The issue related to '‘Register theme button is freezed.’' has been successfully resolved, and the topic is now closed for further responses